Check Our Service Policies for a Convenient Deal

Gifts by Kaz policies
Gifts by Kaz guarantees 100% customer satisfaction. If for any reason you are not 100% satisfied with your purchase, you can return it for a full refund plus your original shipping costs for a full 30 days.

We know there may be any number of reasons why you may want to return an item, including, “I just changed my mind”.

We accept returns for a full 30 days of our products and provide a FULL refund of your original purchase price plus your original shipping cost. You just pay to ship it back. (International orders will not be refunded shipping costs and should check with us prior to placing orders, Additional shipping costs may apply.)

Here is how easy it is to return a product to Gifts By Kaz:

1) Please call us at +1 (845) 548-7288 or email us at customerservice@giftsbykaz and we will provide you with a RAN (return authorization number)

2) Safely pack your return and include a copy of your invoice with the RAN number referenced on it. We will NOT honor a return without a copy of your invoice and RAN.

3) Ship To us:

Gifts By Kaz
48 Big Trail
Sherman CT 06784

Return Package MUST have tracking service applied. We will not be held responsible for “lost” packages.

4) We will reimburse you your full purchase price PLUS your original shipping cost for any returned items within 15 days of receiving your return. (International orders will not receive shipping costs back and additional costs may apply for shipping. We recommend you check with us prior to ordering)

Privacy Statement for
Gifts by Kaz has created this privacy statement because we believe you have the right to a safe, secure online shopping experience. We are committed both to protecting your privacy and informing you how information collected from you will be used. If you have concerns or questions after reading this policy, please let us know. We will accommodate your requests.

Gifts by Kaz does collect certain customer information. YOUR INFORMATION WILL NEVER BE SOLD, SHARED, OR RENTED. The information collected is limited to name, address, and email address. This information is used only by gifts by Kaz in order to communicate with our customers our new product releases, product information updates, or limited time specials. If you do not want to receive this service, you can let us know during your checkout or easily opt-out upon receiving your first informational email. (These information updates tend to distribute once a month). Your name, address, and email address will be removed from our mailing list permanently upon such a request.

Thanks again for shopping with us. We truly believe in, and strive for 100% customer satisfaction. This means YOUR satisfaction. If you ever have any questions or concerns we need to know.

Call us at +1 (845) 548-7288 (and talk to a real live person) or email us at [email protected].